At SD FASHION, we have a very accommodating exchange policy, and customers are welcome to exchange products if they are not satisfied with the product they have received.
However, certain conditions apply:
- Any complaints made after the 7-day time period will not be entertained for an exchange or return.
- Unwashed, unworn, wrong, or defective items may be exchanged within the same brand (depending upon stock availability) within 7 days from the date of delivery.
- Any unstitched product purchased from SD FASHION, will not be open for any claims or exchanges if the customer has already had it stitched, even in the case of missing pieces.
- Courier charges, local or international, are not eligible for refund or store credit. Only the suit price will be refunded upon return.
- SD FASHION will not accept exchanges for any item that has been washed, dried, damaged, or stained in any way. This includes items that have been damaged or shrunk in a dryer. SD FASHION is not responsible for bleeding, damage to print, or fading of colors due to washing.
- Product add-ons (matching trousers/dupatta) are not eligible for exchange.
SD FASHION has the full right to update the exchange policy without any prior notice.
For refunds, please check our refund policy here REFUND POLICY